Kibela operates on Amazon Web Services (AWS), the cloud service that many companies use for their services.
All of our customers’ data is stored in Amazon RDS, and we frequently backup and monitor for suspicious activities.
In addition, Kibela has achieved AWS ISO 27001 compliance.
For more information, please visit ISO/IEC 27001:2013 - Amazon Web Services (AWS).
The Kibela service encrypts all customer communications via SSL/TSL. This prevents security threats such as eavesdropping and tampering.
Kibela uses Stripe Elements by Stripe to handle all payment transactions. Bit Journey, Inc. does not view, use, or retain customer’s information other than the last 4 digits of credit card numbers and the expiration date.
For details on Stripe’s security environment, please see https://stripe.com/docs/security/stripe
Protecting Personal Information
Response to Security Issues
We take security very seriously at Kibela. We respond immediately to any reports on security vulnerability and is constantly seeking for better ways to strengthen our security.
We regularly consult third-party security experts and monitor the latest security updates to improve our security system.
Monitoring our servers and crisis management
We monitor our services 24/7, ensuring that issues are addressed promptly. We routinely update our emergency manual to insure a speedy recovery.
We strive to avoid interfering with our customers and undergo maintenance during midnight, early mornings and weekends.
We have a third-party service that routine assess our vulnerability to increase our service’s security.